Shipping
Shipping Policy
At Kinky Kayla, we believe in providing a seamless, discreet, and respectful shopping experience. We understand the importance of privacy and convenience when it comes to receiving your order, and we take extra care to ensure your items arrive safely and on time. Here’s everything you need to know about our shipping process:
Will my package be shipped to me discreetly?
Absolutely! Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no indication of the contents. Our goal is to provide you with a fully discreet shopping experience, ensuring your order arrives safely and privately, just as you would expect.
Who do you use for shipping?
We work with trusted carriers to ensure your order gets to you quickly and securely:
- Canada Post
- UPS
Both carriers offer reliable delivery services and tracking options to keep you informed throughout the shipping process.
How long does it take to process my order?
We know you’re excited to receive your order, and we’re committed to getting it to you as quickly as possible! Orders are processed within 1 to 2 business days from the time we receive them. Please note that processing times may vary slightly during peak seasons, but we’ll keep you updated on the status of your order every step of the way.
Once your order is processed, it will be shipped via Canada Post or UPS, depending on the shipping option selected.
Tracking Your Order
You’ll receive a tracking number as soon as your order ships, allowing you to track its journey to your doorstep. If you ever have questions about your shipment, don’t hesitate to reach out to our customer support team. We're here to help!
Shipping Costs
All Shipping in Canada and USA is free!
Shipping Delays
While we strive to provide fast and reliable shipping, please note that occasional delays may occur due to factors outside of our control, such as weather, holidays, or carrier issues. We appreciate your patience and understanding.
International Shipping
At this time, we currently ship to Canada and the United States. If you are located outside of these regions, please contact us to inquire about potential international shipping options.
Your Satisfaction Matters
We want you to have a positive and empowering shopping experience from start to finish. If you ever have any questions or concerns about your shipment, please don’t hesitate to reach out to our friendly customer support team. We’re here to help!
Thank you for choosing Kinky Kayla. We’re excited to be part of your journey and look forward to sending your order with care.